Frequently Asked questions

What does the attendee registration include?

Registration includes entrance into the conference sessions, exhibit hall and meal functions (two continental breakfasts, two lunches, refreshment breaks and evening receptions). It also includes the conference program, conference proceedings and attendee list. Registration does not include lodging or airfare.

Is there a special rate for multiple people attending from one company, special rate for spouce, student discounts or one day only registration?

Special rates are unavailable. Registration is all inclusive. There are a few volunteer opportunities available. Email cherlyn(at) for more information.

My company is sponsoring and/or exhibiting, do I still need to register?

Yes, all sponsor and exhibitor representatives are required to register for the conference and wear name badges throughout the exhibit hall and conference. Sponsoring and exhibiting companies recive one or more complimentary registrations depending on their sponsorship level and/or exhibiting participation. Additional registrations can be purchased at a discounted price per person.

Is there a pass or registration to attend only the trade show?

The conference does not provide a trade show only pass. Only registered conference attendees will be allowed into the exhibit hall.

How do I submit payment for an existing registration?

If you have a balance due, visit the conference registration page to modify and pay for your registration. You will need your registration confirmation number and password used when you created your registration. You may also contact the conference registration coordinator at 503-233-1305 x115 to submit payment by phone.

What payment options are accepted?

We accept U.S. issued credit cards (Visa, MasterCard and American Express, company issued checks and bank wire transfers.

Checks may be mailed to PO Box 42270, Portland, OR 97242.

For bank wire instructions, email cherlyn(at)

How can I get a receipt of my registration payment?

A receipt of payment will be emailed to the email address provided when making payment. The confirmation email also includes payment information.

I have registered for the conference, how do I get my name badge?

Name badges will be available for pick-up at the registration desks during the conference. We do not mail name badges.

I am unable to locate my confirmation email. Will I still be able to pick up my name badge?

To receive a copy of your registration confirmation, email cherlyn(at) You will be able to pick up your name badge at the conference with or without your confirmation email.

Can I register and/or pay on-site at the conference?

You may register on-site for an additional fee. To avoid the additional fee and delays registering on-site, it is recommended to register prior to the conference start.

I am unable to attend, can I transfer my registration to a colleague?

You may transfer your registration to a colleague. Email cherlyn(at) Include in your email the new attendee's name, title, company, email and contact information.

What if I have a dietary restriction?

Your conference registration form will ask if you have a dietary restrictions. To add a dietary restriction after you have registered, visit the conference registration page to modify your registration. You will need your confirmation number and password used when your original registration was completed. Kosher meals must be requested 5 days prior to the start date of the conference.

How can I get a list of conference attendees?

The list of conference attendees will be emailed to attendees the week prior to the start of the conference.

When will I receive the conference proceedings?

The conference proceedings will be available within two weeks of the conclusion of the conference. Attendees will receive an email with instructions on how to access the conference proceedings.

How do I make hotel arrangements?

Hotel reservations must be made directly with the Gaylord National Resort and Convention Center. Reservations can be made online by visiting the Hotel and Travel page of this website or by calling 1-800-228-9290. Room block will be open in the Sping of 2018. Reservations must be secured by Februaray 19, 2019 or before the room block is sold out.

Cherlyn Staten
503-233-1305 x115